Idea
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AeroSynth™ – A GenAI-powered swarm of digital-twin agents that predicts flight disruptions up to 72 hours ahead, autonomously re-optimises the network, and sends policy-grounded, personalised messages to every affected Problem
• Flight disruptions cost airlines ~8 % of revenue and erode customer trust.
• Existing optimisation engines react after the fact and require manual rule updates.
• Recent chatbot-liability incidents show AI outputs must be traceable to policy.
Solution – AeroSynth™
1. Data Fabric
– Ingest live ADS-B, weather, maintenance, crew-roster, and CRM streams into a time-aware vector knowledge graph.
2. Digital-Twin Core
– Every flight, crew, gate, and passenger becomes an LLM agent inside a 72-hour forward-looking graph.
– Agents negotiate swaps in real time; a reinforcement-learning orchestrator balances cost, CO₂, and customer experience.
3. Passenger Co-Pilot
– Generates empathetic re-booking messages and vouchers in 50+ languages, each citing the exact tariff or union clause that justifies it.
4. SDLC Co-Pilot
– Converts new operational rules into Jira epics, code stubs, unit + UI tests, and auto-creates pull requests—keeping the twin and production in lock-step.
Business Impact (first 12 months)
• 25 % fewer delay minutes ⇒ ≈ CAD $12 M yearly fuel & crew-overtime savings.
• +2 pt on-time-performance and +8 NPS for disrupted passengers.
• Extra 10 % reduction in call-centre load by addressing customers proactively.
Implementation Roadmap
P0 (6 wks): Pilot on YYZ–YUL corridor; baseline KPIs.
P1 (3 mo): Deploy twin + swarm with human-in-loop approvals.
P2 (9 mo): Scale to full network, activate SDLC Co-Pilot, RL cost-tuning.
P3 (12 mo): Edge inference on wide-body aircraft; open API for alliance partners.
Tech Snapshot
• 8 B-parameter open-source LLM fine-tuned on ops + policy corpus.
• Ray for multi-agent execution, Milvus for vector DB, MLflow/Dataiku for MLOps, GitHub Actions/ArgoCD for DevOps.
• TCS accelerators: Datom.ai (ingestion) and AI-Blueprint (governance).
Key Differentiators
✔ Multi-agent reasoning at network scale with no single point of failure.
✔ Self-documenting codebase—every optimisation rule ships with tests & docs.
✔ Policy-grounded GenAI prevents the chatbot-liability issue from re-occurring.
✔ Template can be re-used across other carriers, MROs, and rail operators—creating reusable IP for TCS.
Compliance
All data remains within approved environments; outputs are fully traceable to source policy chunks, satisfying Canada’s pending AI & Data Act.
1 | AeroSynth™ – A GenAI-powered swarm of digital-twin agents that predicts flight disruptions up to 72 hours ahead, autonomously re-optimises the network, and sends policy-grounded, personalised messages to every affected Problem |
2 | • Flight disruptions cost airlines ~8 % of revenue and erode customer trust. |
3 | • Existing optimisation engines react after the fact and require manual rule updates. |
4 | • Recent chatbot-liability incidents show AI outputs must be traceable to policy. |
5 | |
6 | Solution – AeroSynth™ |
7 | 1. Data Fabric |
8 | – Ingest live ADS-B, weather, maintenance, crew-roster, and CRM streams into a time-aware vector knowledge graph. |
9 | 2. Digital-Twin Core |
10 | – Every flight, crew, gate, and passenger becomes an LLM agent inside a 72-hour forward-looking graph. |
11 | – Agents negotiate swaps in real time; a reinforcement-learning orchestrator balances cost, CO₂, and customer experience. |
12 | 3. Passenger Co-Pilot |
13 | – Generates empathetic re-booking messages and vouchers in 50+ languages, each citing the exact tariff or union clause that justifies it. |
14 | 4. SDLC Co-Pilot |
15 | – Converts new operational rules into Jira epics, code stubs, unit + UI tests, and auto-creates pull requests—keeping the twin and production in lock-step. |
16 | |
17 | Business Impact (first 12 months) |
18 | • 25 % fewer delay minutes ⇒ ≈ CAD $12 M yearly fuel & crew-overtime savings. |
19 | • +2 pt on-time-performance and +8 NPS for disrupted passengers. |
20 | • Extra 10 % reduction in call-centre load by addressing customers proactively. |
21 | |
22 | Implementation Roadmap |
23 | P0 (6 wks): Pilot on YYZ–YUL corridor; baseline KPIs. |
24 | P1 (3 mo): Deploy twin + swarm with human-in-loop approvals. |
25 | P2 (9 mo): Scale to full network, activate SDLC Co-Pilot, RL cost-tuning. |
26 | P3 (12 mo): Edge inference on wide-body aircraft; open API for alliance partners. |
27 | |
28 | Tech Snapshot |
29 | • 8 B-parameter open-source LLM fine-tuned on ops + policy corpus. |
30 | • Ray for multi-agent execution, Milvus for vector DB, MLflow/Dataiku for MLOps, GitHub Actions/ArgoCD for DevOps. |
31 | • TCS accelerators: Datom.ai (ingestion) and AI-Blueprint (governance). |
32 | |
33 | Key Differentiators |
34 | ✔ Multi-agent reasoning at network scale with no single point of failure. |
35 | ✔ Self-documenting codebase—every optimisation rule ships with tests & docs. |
36 | ✔ Policy-grounded GenAI prevents the chatbot-liability issue from re-occurring. |
37 | ✔ Template can be re-used across other carriers, MROs, and rail operators—creating reusable IP for TCS. |
38 | |
39 | Compliance |
40 | All data remains within approved environments; outputs are fully traceable to source policy chunks, satisfying Canada’s pending AI & Data Act. |
41 |