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1Hello Raj,
2I hope you had a good week. As you know, I’m reviewing all our recent XYZ Insurance projects and preparing a set of findings for the next Quality Group meeting (scheduled for June 15). To ensure we capture the full picture of customer satisfaction and any recurring issues, I need the detailed customer‐feedback data your QA group collected.
3Specifically, could you please provide:
4The consolidated feedback report (PDF/Excel) for Q1–Q2 2025
5Any notes or comments from customer interviews or surveys
6A brief summary of key themes (e.g., recurring pain points, feature requests, positive remarks)
7If possible, I’d appreciate receiving these materials by end of day Tuesday, June 11, so I have time to integrate them into my presentation. If there’s anything still in progress or if you need more time, just let me know your timeline and I’ll adjust accordingly.
8Thank you for your support on this. Your insights are invaluable to ensuring our review is complete and accurate.
9Warm regards,
10Asha
11Senior Analyst, XYZ Insurance
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13
14
15Hi Raj,
16
17I hope you’re doing well. I’m currently preparing a comprehensive review of all projects delivered for XYZ Insurance and would like to include the latest customer-feedback metrics in the analysis.
18
19Could you please share the following at your earliest convenience (ideally by [add date, e.g., 10 June] so I have time to consolidate everything before the Quality Group meeting)?
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21Consolidated customer-satisfaction scores (overall and per project)
22Any verbatim comments or survey summaries you’ve received
23Insight reports or trend analyses prepared by the Quality Assurance team
24If available, the raw data files (Excel/CSV) for traceability
25The findings will be presented at the upcoming Quality Group meeting, so having the most up-to-date information from your team is essential.
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27Please let me know if you need any clarifications or if a brief call would help. Thank you in advance for your support.
28
29Best regards,
30Asha
31XYZ Insurance Team | TCS
32asha@tcs.com | +91-XXXXXXXXXX