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| 2 | + | Experienced in RFID monitoring and L1 support for H&M. Skilled in MAC address checks, basic troubleshooting, and using tools like Aruba Central and PervasID. Coordinate with vendors, handle incident logging, and ensure smooth device connectivity and reporting. | |
| 3 | + | ||
| 4 | + | Absolutely! Here's a rewritten version of your responsibilities section tailored to your current role in simple, professional language. You can use this in your résumé, performance documents, or internal communications: | |
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| 6 | + | ||
| 7 | + | --- | |
| 8 | + | ||
| 9 | + | Responsibilities: | |
| 10 | + | ||
| 11 | + | Monitor RFID readers installed in H&M showrooms to ensure they are functioning properly and reporting data as expected. | |
| 12 | + | ||
| 13 | + | Perform regular checks on device MAC addresses to confirm correct identification and connectivity of RFID readers. | |
| 14 | + | ||
| 15 | + | Handle L1-level support tasks, including initial investigation and basic troubleshooting for non-functioning RFID readers. | |
| 16 | + | ||
| 17 | + | Identify and report hardware or connectivity issues to appropriate teams or escalate to L2/L3 support or vendor teams when needed. | |
| 18 | + | ||
| 19 | + | Collaborate with vendors (Aruba and PervasID) for issue resolution and support coordination. | |
| 20 | + | ||
| 21 | + | Maintain logs of system performance, issue tracking, and troubleshooting steps taken for reporting and analysis. | |
| 22 | + | ||
| 23 | + | Ensure all assigned RFID devices are online and part of the store network as per configuration. | |
| 24 | + | ||
| 25 | + | Support the smooth operation of H&M store systems by ensuring real-time visibility and availability of RFID infrastructure. | |
| 26 | + | ||
| 27 | + | ||
| 28 | + | ||
| 29 | + | --- | |
| 30 | + | ||
| 31 | + | Let me know if you want to include more technical terms or adjust it based on your exact daily work. | |
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