Last active 1749536623

jellybean revised this gist 1749536623. Go to revision

1 file changed, 289 insertions, 19 deletions

random.txt

@@ -1,37 +1,307 @@
1 - Here's a simple and professional escalation email you can send using your preferred 3-part structure — polite intro, escalation details, and wrap-up. The tone is formal but easy to read:
1 + Q88. Separates desktop environment from physical device?
2 2
3 + Answer: Desktop Virtualization
3 4
4 - ---
5 + Q89. Local security policy can't be overwritten by domain GPO?
5 6
6 - Subject: Escalation: Pending Response on Ticket INC123456 – Network Issue
7 + Answer: FALSE
7 8
8 - To: network.manager@example.com
9 - CC: teamlead@example.com, network.engineer@example.com
9 + Q90. Command to add group in AD?
10 10
11 - Dear [Manager's Name],
11 + Answer: dsadd
12 12
13 - I’m Ravi Kumar from the IT Support Team. I’m writing to escalate ticket INC123456, which has been pending resolution for the past 3 days.
13 + Q91. Register DHCP server in AD?
14 14
15 - Issue Summary:
15 + Answer: DHCP Authorization
16 16
17 - User unable to connect to the internal network from location XYZ.
17 + Q92. Rakesh can't save despite free space?
18 18
19 - Ticket was assigned to [Network Engineer’s Name] on [date].
19 + Answer: Quota management
20 20
21 - Follow-up emails sent, but there has been no response or update so far.
21 + Q93. Tool for quick view of CPU, Memory, Disk, Network?
22 22
23 + Answer: Resource Monitor
23 24
24 - As this issue is affecting the user’s daily work and the response has been delayed, I kindly request your intervention to help move this forward.
25 + Q94. Not part of Active Directory structure?
25 26
26 - Please let me know if any further information is needed from my side.
27 + Answer: Group Policy
27 28
28 - Best regards,
29 - Ravi Kumar
30 - IT Support Executive
31 - IT Support Team
29 + Q95. Can you prevent GPO from applying to some objects in OU?
32 30
31 + Answer: TRUE
33 32
34 - ---
33 + Q96. Scripting language used in PowerShell?
35 34
36 - Let me know if you'd like to add the ticket system link or logs.
35 + Answer: PowerShell Scripting Language
36 +
37 + Q97. Process used by DHCP to assign IP?
38 +
39 + Answer: DORA
40 +
41 + Q98. Create 3TB volume on 4TB disk?
42 +
43 + Answer: Convert the disk to a GPT disk
44 +
45 + Q99. Set unrestricted execution policy in PowerShell?
46 +
47 + Answer: Set-ExecutionPolicy Unrestricted
48 +
49 + Q86. Server hosting partial attribute set?
50 +
51 + Answer: Global Catalog
52 +
53 + Q64. Ensure rjp.com resolves stellacon.com?
54 +
55 + Answer: Configure Conditional forwarding on the rjp.com DNS server for stellacon.com
56 +
57 + Q65. RAID with high write speed?
58 +
59 + Answer: RAID0
60 +
61 + Q66. Required to activate genuine Windows copy?
62 +
63 + Answer: Windows product key
64 +
65 + Q67. Convert object properties into CSV objects?
66 +
67 + Answer: ConvertFrom-CSV
68 +
69 + Q68. GPO settings are divided into?
70 +
71 + Answer: User Configuration settings
72 +
73 + Q69. Not required to create a user account?
74 +
75 + Answer: Address
76 +
77 + Q70. Is Group Policy responsible for disk space error?
78 +
79 + Answer: FALSE
80 +
81 + Q71. Create 3TB volume with fault tolerance?
82 +
83 + Answer: Parity Space
84 +
85 + Q72. Command to add user in ADDS?
86 +
87 + Answer: dsadd
88 +
89 + Q73. Default port for LDAP?
90 +
91 + Answer: 389
92 +
93 + Q74. Fix distribution group can't access printer?
94 +
95 + Answer: Change the group type to a Security group
96 +
97 + Q38. Command to get child items in PowerShell?
98 +
99 + Answer: Get-ChildItem
100 +
101 + Q39. Windows PowerShell is a?
102 +
103 + Answer: Both A and B
104 +
105 + Q40. Windows desktop documents are represented by?
106 +
107 + Answer: Icon
108 +
109 + Q41. Most reliable DHCP configuration?
110 +
111 + Answer: DHCP failover
112 +
113 + Q42. Can you create 3TB volume on 4TB with parity?
114 +
115 + Answer: Parity Space
116 +
117 + Q43. Not discovered during Active Directory User Discovery?
118 +
119 + Answer: User accounts added in a group
120 +
121 + Q44. Active Directory database file name?
122 +
123 + Answer: NTDS.dit
124 +
125 + Q45. Tool installed with ADDS role?
126 +
127 + Answer: All of the options
128 +
129 + Q46. Utility to monitor CPU, Memory, Disk, Network?
130 +
131 + Answer: Performance Monitor
132 +
133 + Q47. Restore AD after hard disk failure requires?
134 +
135 + Answer: A valid system state backup from the server
136 +
137 + Q48. Default group policy refresh time?
138 +
139 + Answer: 90 minutes
140 +
141 + Q49. What shrinks file size to save storage?
142 +
143 + Answer: Compression
144 +
145 + Q50. Command to add routes?
146 +
147 + Answer: Route add Source IP *** Mask **** gateway
148 +
149 + Q51. IIS tool to simulate multiple browsers?
150 +
151 + Answer: Web Application Stress Tool
152 +
153 + Q52. DHCP port from server side?
154 +
155 + Answer: 67
156 +
157 + Q53. How many group types in Active Directory?
158 +
159 + Answer: 2
160 +
161 + Q54. MBR disk is created when disk is created?
162 +
163 + Answer: FALSE
164 +
165 + Q55. Global Catalog port number?
166 +
167 + Answer: 3268
168 +
169 + Q56. Rakesh can't save files due to?
170 +
171 + Answer: Quota management
172 +
173 + Q57. Same scenario - Rakesh can't save files?
174 +
175 + Answer: Quota management
176 +
177 + Q58. What is PowerShell scripting?
178 +
179 + Answer: All of the above
180 +
181 + Q59. Group Policy settings are divided into?
182 +
183 + Answer: User Configuration settings
184 +
185 + Q60. DSRM stands for?
186 +
187 + Answer: Directory Service Restore Mode
188 +
189 + Q61. Minimum RAM to install Windows Server 2016?
190 +
191 + Answer: 512MB
192 +
193 + Q62. Exclude IP from DHCP configuration?
194 +
195 + Answer: DHCP Exclusion
196 +
197 + Q21. Sales OU GPO cannot override the Salessite GPO. What do you do?
198 +
199 + Answer: On the GPO, set the Enforce setting
200 +
201 + Q22. Joining a workstation to a domain creates a ___ object in Active Directory
202 +
203 + Answer: Computer
204 +
205 + Q23. You can reserve an IP address in DHCP against
206 +
207 + Answer: MAC Address
208 +
209 + Q24. You need to create fault-tolerant storage and maximize capacity on 3 disks.
210 +
211 + Answer: Parity Space
212 +
213 + Q25. GPT stands for
214 + Answer: GUID Partition Table
215 +
216 + Q26. PowerShell cmdlet to view installed roles/services?
217 +
218 + Answer: Get-WindowsFeature
219 +
220 + Q27. Command to refresh GPO manually?
221 +
222 + Answer: gpupdate /force
223 +
224 + Q28. FSRM task to schedule expired files report?
225 +
226 + Answer: File management tasks
227 +
228 + Q29. Correct order of GPO deployment?
229 +
230 + Answer: LSDOU
231 +
232 + Q30. Filesystem is used to control how data is stored and retrieved
233 +
234 + Answer: TRUE
235 +
236 + Q31. Utility that removes fragments and optimizes disk space?
237 +
238 + Answer: Disk Defragmenter
239 +
240 + Q32. How many partitions can be created in GPT?
241 +
242 + Answer: 128
243 +
244 + Q33. Group with highest privilege in Active Directory?
245 +
246 + Answer: Enterprise Admins
247 +
248 + Q34. See what users are currently connected to a server?
249 +
250 + Answer: Task Manager
251 +
252 + Q35. Which of the following is not a true statement?
253 +
254 + Answer: Tree is the hierarchical structure of Forest
255 +
256 + Q36. Fix App1 display issue on high DPI display?
257 +
258 + Answer: Modify the Compatibility settings of App1
259 +
260 + Point out the wrong statement.
261 +
262 + Answer: Get-Content delete content from a file
263 +
264 + Q2. What is the default lease in a DHCP scope?
265 +
266 + Answer: 8 days
267 +
268 + Q3. Which port is used by DHCP client?
269 +
270 + Answer: 68
271 +
272 + Q4. What is the name of protocol which manage Active Directory database?
273 +
274 + Answer: LDAP
275 +
276 + Q5. What do domain controllers do?
277 +
278 + Answer: Store the database, maintain the policies and provide the authentication of domain logons.
279 +
280 + Q6. Command to open Group policy management Console.
281 +
282 + Answer: GPMC.msc
283 +
284 + Q7. What do domain controllers do?
285 +
286 + Answer: Store the database, maintain the policies and provide the authentication of domain logons.
287 +
288 + Q8. Which one of the following is not an Active Directory object?
289 +
290 + Answer: TV
291 +
292 + Q9. Which one is not the valid file level permission?
293 +
294 + Answer: List folder contents
295 +
296 + Q10. Point out the wrong statement.
297 +
298 + Answer: Limit-EventLog is used to limit the size of the event log
299 +
300 + Q11. What is the shortcut command to open Active Directory Users and Computers?
301 +
302 + Answer: dsa.msc
303 +
304 + Q12. In PowerShell ISE, ISE stands for?
305 +
306 + Answer: Integrated Scripting Environment
37 307

jellybean revised this gist 1748588157. Go to revision

1 file changed, 13 insertions, 37 deletions

random.txt

@@ -1,44 +1,29 @@
1 - Sure! Here's a clear, polite, and professional email describing the step-by-step installation procedure for Google Chrome — written in simple English and following your preferred 3-part format (intro – steps – wrap-up):
1 + Here's a simple and professional escalation email you can send using your preferred 3-part structure — polite intro, escalation details, and wrap-up. The tone is formal but easy to read:
2 2
3 3
4 4 ---
5 5
6 - Subject: Steps to Install Google Chrome on Windows
6 + Subject: Escalation: Pending Response on Ticket INC123456 – Network Issue
7 7
8 - To: [user@example.com]
8 + To: network.manager@example.com
9 + CC: teamlead@example.com, network.engineer@example.com
9 10
10 - Dear [User's Name],
11 + Dear [Manager's Name],
11 12
12 - I’m Ravi Kumar from the IT Support Team. As requested, please find below the steps to install Google Chrome on your Windows system.
13 + I’m Ravi Kumar from the IT Support Team. I’m writing to escalate ticket INC123456, which has been pending resolution for the past 3 days.
13 14
15 + Issue Summary:
14 16
15 - ---
16 -
17 - Steps to Install Google Chrome:
18 -
19 - 1. Open any web browser (e.g., Edge or Internet Explorer).
20 -
21 -
22 - 2. Go to the official Chrome website: https://www.google.com/chrome
23 -
24 -
25 - 3. Click on "Download Chrome".
26 -
27 -
28 - 4. Once the setup file is downloaded, double-click on it to begin the installation.
29 -
30 -
31 - 5. Follow the on-screen instructions and wait for the installation to complete.
17 + User unable to connect to the internal network from location XYZ.
32 18
19 + Ticket was assigned to [Network Engineer’s Name] on [date].
33 20
34 - 6. After installation, Chrome will open automatically. You can now start using it.
21 + Follow-up emails sent, but there has been no response or update so far.
35 22
36 23
24 + As this issue is affecting the user’s daily work and the response has been delayed, I kindly request your intervention to help move this forward.
37 25
38 -
39 - ---
40 -
41 - If you face any issues during installation, feel free to reply to this email. I’ll be happy to assist further.
26 + Please let me know if any further information is needed from my side.
42 27
43 28 Best regards,
44 29 Ravi Kumar
@@ -48,14 +33,5 @@ IT Support Team
48 33
49 34 ---
50 35
51 - Let me know if you want the steps for another software (like MS Teams, Zoom, or VPN tools) or for Mac/Linux instead.
52 -
53 -
54 - ---
55 -
56 - Let me know if you'd like a version for escalation to L3, network, or server team instead.
57 -
58 - ---
59 -
60 - Let me know if you'd like to include more details like time zones or shift timings.
36 + Let me know if you'd like to add the ticket system link or logs.
61 37

jellybean revised this gist 1748587001. Go to revision

1 file changed, 31 insertions, 15 deletions

random.txt

@@ -1,33 +1,44 @@
1 - Sure! Here's a simple and professional escalation email in your preferred 3-part format (Intro – What’s being done – Wrap up), using clear and polite English:
1 + Sure! Here's a clear, polite, and professional email describing the step-by-step installation procedure for Google Chrome — written in simple English and following your preferred 3-part format (intro – steps – wrap-up):
2 2
3 3
4 4 ---
5 5
6 - Subject: Escalation Required – [Ticket ID: INC123456] – [Issue Summary]
6 + Subject: Steps to Install Google Chrome on Windows
7 7
8 - To: l2support@example.com
9 - CC: teamlead@example.com
8 + To: [user@example.com]
10 9
11 - Dear L2 Support Team,
10 + Dear [User's Name],
12 11
13 - I’m Ravi Kumar from the IT Support Team (L1). I’m escalating the following ticket, as it requires action beyond L1 scope.
12 + I’m Ravi Kumar from the IT Support Team. As requested, please find below the steps to install Google Chrome on your Windows system.
14 13
15 - Ticket ID: INC123456
16 - Issue: User is unable to sync files to OneDrive – error: “Access Denied”
17 - Actions Taken:
18 14
19 - Verified user credentials and login
15 + ---
16 +
17 + Steps to Install Google Chrome:
18 +
19 + 1. Open any web browser (e.g., Edge or Internet Explorer).
20 +
21 +
22 + 2. Go to the official Chrome website: https://www.google.com/chrome
23 +
24 +
25 + 3. Click on "Download Chrome".
26 +
27 +
28 + 4. Once the setup file is downloaded, double-click on it to begin the installation.
20 29
21 - Checked local system permissions
22 30
23 - Reinstalled OneDrive client
31 + 5. Follow the on-screen instructions and wait for the installation to complete.
24 32
25 - Issue still persists
26 33
34 + 6. After installation, Chrome will open automatically. You can now start using it.
27 35
28 - As further troubleshooting may involve backend or policy-level checks, request you to kindly take this forward. All logs and notes have been updated in the ticket.
29 36
30 - Please feel free to reach out if anything else is needed from my side.
37 +
38 +
39 + ---
40 +
41 + If you face any issues during installation, feel free to reply to this email. I’ll be happy to assist further.
31 42
32 43 Best regards,
33 44 Ravi Kumar
@@ -35,6 +46,11 @@ IT Support Executive
35 46 IT Support Team
36 47
37 48
49 + ---
50 +
51 + Let me know if you want the steps for another software (like MS Teams, Zoom, or VPN tools) or for Mac/Linux instead.
52 +
53 +
38 54 ---
39 55
40 56 Let me know if you'd like a version for escalation to L3, network, or server team instead.

jellybean revised this gist 1748586193. Go to revision

1 file changed, 19 insertions, 14 deletions

random.txt

@@ -1,32 +1,33 @@
1 - Here’s a simple and professional email you can send to your colleague at the end of your shift, to hand over a ticket with clear instructions — written in your preferred 3-part format (intro, status, closing):
1 + Sure! Here's a simple and professional escalation email in your preferred 3-part format (Intro – What’s being done – Wrap up), using clear and polite English:
2 2
3 3
4 4 ---
5 5
6 - Subject: Ticket Handover – [Ticket ID/Subject]
6 + Subject: Escalation Required – [Ticket ID: INC123456] – [Issue Summary]
7 7
8 - To: [colleague@example.com]
9 - CC: [teamlead@example.com] (optional)
8 + To: l2support@example.com
9 + CC: teamlead@example.com
10 10
11 - Dear [Colleague's Name],
11 + Dear L2 Support Team,
12 12
13 - I’m handing over the below ticket to you as my shift is ending.
13 + I’m Ravi Kumar from the IT Support Team (L1). I’m escalating the following ticket, as it requires action beyond L1 scope.
14 14
15 15 Ticket ID: INC123456
16 - Issue: User unable to access the HR portal
17 - User: Anjali Sharma
18 - Status:
16 + Issue: User is unable to sync files to OneDrive – error: “Access Denied”
17 + Actions Taken:
19 18
20 - Troubleshooting done: Cleared cache and browser history
19 + Verified user credentials and login
21 20
22 - Checked access permissions – user does not have required role
21 + Checked local system permissions
23 22
24 - Requested approval from her manager – pending response
23 + Reinstalled OneDrive client
25 24
25 + Issue still persists
26 26
27 - Please follow up with the user or their manager once the approval is received and grant access accordingly. Notes have been updated in the ticket.
28 27
29 - Let me know if you need anything from my side.
28 + As further troubleshooting may involve backend or policy-level checks, request you to kindly take this forward. All logs and notes have been updated in the ticket.
29 +
30 + Please feel free to reach out if anything else is needed from my side.
30 31
31 32 Best regards,
32 33 Ravi Kumar
@@ -34,6 +35,10 @@ IT Support Executive
34 35 IT Support Team
35 36
36 37
38 + ---
39 +
40 + Let me know if you'd like a version for escalation to L3, network, or server team instead.
41 +
37 42 ---
38 43
39 44 Let me know if you'd like to include more details like time zones or shift timings.

jellybean revised this gist 1748578040. Go to revision

1 file changed, 21 insertions, 8 deletions

random.txt

@@ -1,19 +1,32 @@
1 - Sure! Here's the email with a realistic scenario, written in simple, clear English and following your preferred format:
1 + Here’s a simple and professional email you can send to your colleague at the end of your shift, to hand over a ticket with clear instructions — written in your preferred 3-part format (intro, status, closing):
2 2
3 3
4 4 ---
5 5
6 - Subject: Approval Needed to Grant Admin Access
6 + Subject: Ticket Handover – [Ticket ID/Subject]
7 7
8 - To: anjali.sharma@example.com
8 + To: [colleague@example.com]
9 + CC: [teamlead@example.com] (optional)
9 10
10 - Dear Anjali,
11 + Dear [Colleague's Name],
11 12
12 - I’m Ravi Kumar from the IT Support Team. I'm writing regarding your request to grant admin access to the HR portal.
13 + I’m handing over the below ticket to you as my shift is ending.
13 14
14 - Please note that admin access can only be provided after approval from your manager or department head. Kindly share the approval email with us, and we’ll proceed right away.
15 + Ticket ID: INC123456
16 + Issue: User unable to access the HR portal
17 + User: Anjali Sharma
18 + Status:
15 19
16 - Let me know if you need help with anything else.
20 + Troubleshooting done: Cleared cache and browser history
21 +
22 + Checked access permissions – user does not have required role
23 +
24 + Requested approval from her manager – pending response
25 +
26 +
27 + Please follow up with the user or their manager once the approval is received and grant access accordingly. Notes have been updated in the ticket.
28 +
29 + Let me know if you need anything from my side.
17 30
18 31 Best regards,
19 32 Ravi Kumar
@@ -23,5 +36,5 @@ IT Support Team
23 36
24 37 ---
25 38
26 - Let me know if you'd like a different scenario (e.g., access to shared folder, software installation, network change, etc.) — happy to provide!
39 + Let me know if you'd like to include more details like time zones or shift timings.
27 40

jellybean revised this gist 1748519529. Go to revision

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random.txt

@@ -1,46 +1,27 @@
1 - Perfect! Thanks for clarifying. Here's the email in the 3-part structure you mentioned:
1 + Sure! Here's the email with a realistic scenario, written in simple, clear English and following your preferred format:
2 2
3 3
4 4 ---
5 5
6 - Subject: Instructions to Reset Your Password
6 + Subject: Approval Needed to Grant Admin Access
7 7
8 - To: [user@example.com]
8 + To: anjali.sharma@example.com
9 9
10 - Dear [User's Name],
10 + Dear Anjali,
11 11
12 - Introduction
13 - Hope you're doing well. I understand you’re facing an issue with logging in and would like to reset your password.
12 + I’m Ravi Kumar from the IT Support Team. I'm writing regarding your request to grant admin access to the HR portal.
14 13
15 - What to Do
16 - You can reset the password yourself by following these simple steps:
14 + Please note that admin access can only be provided after approval from your manager or department head. Kindly share the approval email with us, and we’ll proceed right away.
17 15
18 - 1. Visit the login page of the application.
16 + Let me know if you need help with anything else.
19 17
20 -
21 - 2. Click on “Forgot Password” or “Reset Password.”
22 -
23 -
24 - 3. Enter your registered email ID or username.
25 -
26 -
27 - 4. You will receive a password reset link on your email.
28 -
29 -
30 - 5. Open the link and follow the instructions to create a new password.
31 -
32 -
33 -
34 - Closing
35 - If you do not receive the reset email or face any trouble during the process, please reply to this mail. I’ll be happy to assist you further.
36 -
37 - Kind regards,
38 - [Your Full Name]
39 - [Your Designation]
40 - [Support Team Name]
18 + Best regards,
19 + Ravi Kumar
20 + IT Support Executive
21 + IT Support Team
41 22
42 23
43 24 ---
44 25
45 - Let me know if you'd like this tailored for a specific system (like Office 365, Active Directory, etc.) or in a slightly less formal tone.
26 + Let me know if you'd like a different scenario (e.g., access to shared folder, software installation, network change, etc.) — happy to provide!
46 27

jellybean revised this gist 1748518301. Go to revision

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random.txt

@@ -1,14 +1,46 @@
1 - Dear John,
1 + Perfect! Thanks for clarifying. Here's the email in the 3-part structure you mentioned:
2 2
3 - Thank you for your email.
4 3
5 - We checked your request about installing the XYZ software. Our team supports only login and access issues for internal applications. Installing software is not handled by us.
4 + ---
6 5
7 - I have added the Desktop Support Team in CC. They are the right team to help you with this request.
6 + Subject: Instructions to Reset Your Password
8 7
9 - If you need help with login or access-related issues, feel free to reach out to us.
8 + To: [user@example.com]
10 9
11 - Best regards,
10 + Dear [User's Name],
11 +
12 + Introduction
13 + Hope you're doing well. I understand you’re facing an issue with logging in and would like to reset your password.
14 +
15 + What to Do
16 + You can reset the password yourself by following these simple steps:
17 +
18 + 1. Visit the login page of the application.
19 +
20 +
21 + 2. Click on “Forgot Password” or “Reset Password.”
22 +
23 +
24 + 3. Enter your registered email ID or username.
25 +
26 +
27 + 4. You will receive a password reset link on your email.
28 +
29 +
30 + 5. Open the link and follow the instructions to create a new password.
31 +
32 +
33 +
34 + Closing
35 + If you do not receive the reset email or face any trouble during the process, please reply to this mail. I’ll be happy to assist you further.
36 +
37 + Kind regards,
12 38 [Your Full Name]
13 - [Your Job Title]
14 - Application Support Team
39 + [Your Designation]
40 + [Support Team Name]
41 +
42 +
43 + ---
44 +
45 + Let me know if you'd like this tailored for a specific system (like Office 365, Active Directory, etc.) or in a slightly less formal tone.
46 +

jellybean revised this gist 1748517569. Go to revision

1 file changed, 6 insertions, 26 deletions

random.txt

@@ -1,34 +1,14 @@
1 - Sure! Here's a complete email with a realistic, made-up scenario that sounds natural and formal in tone, using simple English:
2 -
3 -
4 - ---
5 -
6 - Scenario: A customer has asked your team (which supports software application login issues) to install a new third-party tool on their machine, which is not something your team handles.
7 -
8 -
9 - ---
10 -
11 - Subject: Request Outside Support Scope – Software Installation
12 -
13 - To: john.doe@example.com
14 -
15 1 Dear John,
16 2
17 - Thank you for contacting us.
3 + Thank you for your email.
18 4
19 - We’ve reviewed your request regarding the installation of XYZ third-party software on your system. Please note that our team handles support related to login and access issues for internal applications, and software installation is not within our scope.
5 + We checked your request about installing the XYZ software. Our team supports only login and access issues for internal applications. Installing software is not handled by us.
20 6
21 - For assistance with software installations, we suggest reaching out to the Desktop Support Team at desktop.support@example.com. They’ll be the right team to help you with this request.
7 + I have added the Desktop Support Team in CC. They are the right team to help you with this request.
22 8
23 - Please let us know if you need any help with login issues or anything else related to our applications. We’re happy to assist.
9 + If you need help with login or access-related issues, feel free to reach out to us.
24 10
25 11 Best regards,
26 12 [Your Full Name]
27 - [Your Designation]
28 - Application Access Support Team
29 -
30 -
31 - ---
32 -
33 - Let me know if you want me to create a different scenario (e.g., server access, hardware request, data sharing, etc.).
34 -
13 + [Your Job Title]
14 + Application Support Team

jellybean revised this gist 1748517259. Go to revision

1 file changed, 26 insertions, 6 deletions

random.txt

@@ -1,14 +1,34 @@
1 - Dear [User's Name],
1 + Sure! Here's a complete email with a realistic, made-up scenario that sounds natural and formal in tone, using simple English:
2 2
3 - Thank you for your email.
4 3
5 - I would like to inform you that our team supports only Application X. Since your request is related to Application Y, it has reached us by mistake.
4 + ---
6 5
7 - I have now forwarded your email to the Application Y Support Team (marked in CC), who will assist you further.
6 + Scenario: A customer has asked your team (which supports software application login issues) to install a new third-party tool on their machine, which is not something your team handles.
8 7
9 - If you need help with anything related to Application X, please feel free to contact us.
8 +
9 + ---
10 +
11 + Subject: Request Outside Support Scope – Software Installation
12 +
13 + To: john.doe@example.com
14 +
15 + Dear John,
16 +
17 + Thank you for contacting us.
18 +
19 + We’ve reviewed your request regarding the installation of XYZ third-party software on your system. Please note that our team handles support related to login and access issues for internal applications, and software installation is not within our scope.
20 +
21 + For assistance with software installations, we suggest reaching out to the Desktop Support Team at desktop.support@example.com. They’ll be the right team to help you with this request.
22 +
23 + Please let us know if you need any help with login issues or anything else related to our applications. We’re happy to assist.
10 24
11 25 Best regards,
12 26 [Your Full Name]
13 27 [Your Designation]
14 - [Team Name]
28 + Application Access Support Team
29 +
30 +
31 + ---
32 +
33 + Let me know if you want me to create a different scenario (e.g., server access, hardware request, data sharing, etc.).
34 +

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1 file changed, 14 insertions, 1 deletion

random.txt

@@ -1 +1,14 @@
1 - asdfg
1 + Dear [User's Name],
2 +
3 + Thank you for your email.
4 +
5 + I would like to inform you that our team supports only Application X. Since your request is related to Application Y, it has reached us by mistake.
6 +
7 + I have now forwarded your email to the Application Y Support Team (marked in CC), who will assist you further.
8 +
9 + If you need help with anything related to Application X, please feel free to contact us.
10 +
11 + Best regards,
12 + [Your Full Name]
13 + [Your Designation]
14 + [Team Name]
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